What Do Insurance Fraud Investigators Do?
Fraud investigators are at the forefront of determining the facts in cases of alleged fraud or other illegal business practices. The skillset of a fraud investigator and their extensive knowledge of fraud laws, questioning, and evidence collection render them the best expert for various forms of fraud investigations. These include financial fraud, cyber fraud, retail fraud, asset recovery, healthcare fraud, and many more.
A fraud investigator may be a member or leader of a team of seasoned investigators. When working as part of the team, the fraud investigator usually collaborates with other team members to investigate potential fraud cases. When in charge of a team, the fraud investigator will generally report to the department head, including corporate protection, audit, or enforcement.
What Are The Key Functions Of Fraud Investigators?
Fraud investigators have technical expertise on allegations and related fraud threats. Therefore, they help in ensuring that investigations are completed successfully. Successful fraud investigators follow all applicable legal specifications, security guidelines, external and internal protocols.
When working with an enterprise prudently, a fraud investigator will conduct fraud risk assessments throughout the company. They also create and enforce effective fraud prevention and detection systems.
Some fraud investigators oversee the daily operations of a growing fraud squad. They ensure KPIs are achieved and that management receives daily reports. To ensure the organization’s capability matches various forms of fraud, they also collaborate closely with the senior management.
The following are some of the significant functions of fraud investigators:
- Assess possible fraud indicators as well as the effect of existing fraud patterns and make mitigation recommendations
- Scrutinizing and examining documents/evidence to analyze a claim’s cumulative fact trend and synthesize data into a technical report with proposals
- Organizing and scheduling field assignments to gather necessary information and proof
- Investigate claims of fraud or wrongdoing against a business in an objective, honest, comprehensive, impartial, and timely manner
- Handle and optimize a broad and diverse caseload to deliver excellent outcomes efficiently and effectively
- Prepare restitution plans and trial packages
- Work with defense lawyers to develop deposition techniques and enlist the help of law enforcement
Responsibilities of a fraud investigator
The multiple hats a fraud investor wears allow them to multitask. That involves keeping an eye on transaction records for any unusual behavior and performing thorough investigations as appropriate. They should also use data analytics to recognize potential financial crime patterns
A fraud investigator’s other duties include:
- Operating to a high standard, observing strict deadlines, and acting under pressure
- Minimize workload by working as a team member and assisting colleagues as required
- They directly communicate with customers during fraud investigations via in-app messages. At times, they communicate over the phone with possible fraud victims to determine circumstances and gather extra information. With supporting justification, they develop a fair and reasonable decision
Ultimately, insurance claims investigators are critical members of an insurance firm. Typically, these people work to ensure that their company does not pay out false claims. If you have been hurt in an accident and an insurance fraud investigator contacts you, consult with a Bayonne Personal Injury Attorney at the Law Offices of Anthony Carbone first before giving any declarations.